Hear what our guests are saying...

We are so proud of the feedback we receive from our guests and strive to take all feedback on board, good and bad, so that we can continue to improve, grow and develop in the right way to keep providing moments of magic for our guests in our hotels.

 

Don’t just take our word for it, read on to find out reviews from our guests through Tripadvisor.

  • Two women in matching uniforms stand smiling behind a black reception desk in a modern office lobby. A vase of sunflowers sits on the windowsill to the left, and sunlight streams in through the window blinds.

Our Reviews

  • The Resident Edinburgh

    Highly Recommend

     

    Very beautiful newly opened Hotel in a perfect location. The check-in was easy and uncomplicated. The staff was very friendly. Super clean room with a stunning city view. From the hotel you could walk everywhere by foot. Caffès and restaurants are super close. In some spots, you get a discount on the menu due to the stay in the accommodation.
    Isabelle
    Review from May 2025
    reviewer
    Edinburgh: ‘Highly Recommend’ Highly Recommend

  • The Resident Edinburgh

    Perfect 25th Wedding Anniversary Treat

     

    I’ve been absolutely blown away by the quality of both the property and the extraordinary staff. The room is not only stunning, but they’ve thought of every detail from quality of teas on offer to absolutely wonderful spa-quality bath products. We will definitely be back!
    Virginia T
    Review from May 2025

     

    reviewer
    Edinburgh ‘Perfect 25th Wedding Anniversary Treat’ Perfect 25th Wedding Anniversary Treat
  • The Resident Edinburgh

    Loved this Hotel!

     

    LOVED this hotel! 10/10 from the lovely friendly staff to the modern clean room with an amazing mini kitchen. My favourite hotel I have ever stayed in. Excellent central location and I am a VERY light sleeper & I slept well. Highly recommend to all
    Rachel. C
    Review from July 2025
    reviewer
    Edinburgh : ‘Loved this Hotel!’ Loved this Hotel!

  • The Resident Victoria

    Amazing Hotel and Staff!

     

    From the moment we arrived until we left we felt very warmly welcomed by the reception staff who went out of their way to make us feel at home. The room was well-appointed and spotlessly clean. We really appreciated having the kitchenette with microwave and fridge for relaxing meals in our room. Very quiet location but so handy to be able to walk to Buckingham Palace, Hyde Park, St. James’s and Green Park, Westminster, The Thames etc. 

    Libranace

    Review from May 2025

     

    reviewer
    Victoria: Amazing hotel and staff! Amazing Hotel and Staff!

  • The Resident Victoria

    Perfect London Stay: Central, Comfortable, and Exceptional Service

     

    10/10 hotel.There are so many hotels to choose from in London, so it can be really hard to pick the right one. This had a great location; really centrally located, easy to get to. We walked to all the main sights from the hotel. Rooms were super clean and updated. Great use of space! Very helpful! Would definitely recommend staying at this hotel.
    Kristi B, 
    Review from July 2025
    reviewer
    Victoria: ‘Perfect London Stay: Central, Comfortable, and Exceptional Service’ Perfect London Stay: Central, Comfortable, and Exceptional Service

  • The Resident Covent Garden

    Location, location, location with the friendliest staff in London

     

    Seema, Rahul and the entire team were the BEST! Always ready with recommendations, they made London feel accessible. Rooms are impeccably clean. Absolutely recommend. Gail’s is nearby for a quick coffee and pastry as you head out for your sightseeing adventures.
    Nic1998
    Review from June 2025
    reviewer
    Covent Garden : ‘Location, location, location with the friendliest staff in London’ Location, location, location with the friendliest staff in London

  • The Resident Covent Garden

    Wonderful Stay!

     

    Amazing location, really clean and convenient rooms, and very friendly and helpful staff. We 100% recommend this hotel for traveling families!
    Greg B
    Review from June 2025
    reviewer
    Covent Garden ‘Wonderful Stay’ Wonderful Stay!

  • The Resident Soho

    Perfect London Hotel

     

    The perfect hotel, staff are wonderful, the location is fantastic and everything is so clean and tip top. Highly recommend.
    Nicole P, 
    Review from June 2025

     

    reviewer
    Soho ‘Perfect London Hotel’ Perfect London Hotel

  • The Resident Soho

    Great little hotel in the heart of the action!

     

    We just spent 5 nights at the Resident Soho and fell in love with this charming little hotel and its amazing staff. Situated in the heart of vibrant and bustling Soho, the hotel itself is surprisingly calm and quiet. A short walk from Tottenham tube station provides easy access to and from Heathrow. During our stay we covered the entire city from this location using the tube, hop on hop off, and on foot.

     

    We were pleasantly surprised by how friendly everyone in London was and the Resident Soho staff really go above and beyond attending to your every need.

     

    Sean P, 

    Review from June 2025

    reviewer
    Soho: ‘Great little hotel in the heart of the action!’ Great little hotel in the heart of the action!

  • The Resident Liverpool

    Welcoming stay, comfortable room and excellent location

     

    We stayed at The Resident Liverpool and had a great experience. We were kindly welcomed — and received a handwritten welcome card, a thoughtful and personal gesture that made a great first impression.

     

    Ricardo A

    Review from June 2025

    reviewer
    Liverpool : ‘Welcoming stay, comfortable room and excellent location’ Welcoming stay, comfortable room and excellent location

  • The Resident Liverpool

    The best hotel I’ve stayed in

     

    This is, by far, the best hotel I’ve stayed in. The staff were friendly and helpful, the location was great, and the rooms nice and spacious.
    Annelie
    Review from June 2025

     

    reviewer
    Liverpool: ‘The best hotel I’ve stayed in’ The best hotel I've stayed in
  • reviewer
    Edinburgh: ‘Highly Recommend’ Highly Recommend
  • reviewer
    Edinburgh ‘Perfect 25th Wedding Anniversary Treat’ Perfect 25th Wedding Anniversary Treat
  • reviewer
    Edinburgh : ‘Loved this Hotel!’ Loved this Hotel!
  • reviewer
    Victoria: Amazing hotel and staff! Amazing Hotel and Staff!
  • reviewer
    Victoria: ‘Perfect London Stay: Central, Comfortable, and Exceptional Service’ Perfect London Stay: Central, Comfortable, and Exceptional Service
  • reviewer
    Covent Garden : ‘Location, location, location with the friendliest staff in London’ Location, location, location with the friendliest staff in London
  • reviewer
    Covent Garden ‘Wonderful Stay’ Wonderful Stay!
  • reviewer
    Soho ‘Perfect London Hotel’ Perfect London Hotel
  • reviewer
    Soho: ‘Great little hotel in the heart of the action!’ Great little hotel in the heart of the action!
  • reviewer
    Liverpool : ‘Welcoming stay, comfortable room and excellent location’ Welcoming stay, comfortable room and excellent location
  • reviewer
    Liverpool: ‘The best hotel I’ve stayed in’ The best hotel I've stayed in