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Are there EV charging points nearby? You’ll find EV charging points across each city. These are within easy distance of our hotels: The Resident Covent Garden: 45 Saint Martin’s Lane, London WC2N 4HX…

Are bicycles or scooters available? We don’t have bikes to borrow but recommend Santander Cycles – London’s self-service bike-sharing scheme for short journeys. Bookings are not required. Simply find…

Is there on-site bike storage? The Resident Edinburgh offers on-site bike storage for guests. Alternatively, Cycle Scotland has some fabulous rental options. While we don’t have the capacity for bike…

Do you use what3words? We use what3words as a way for guests to discover our hotels and neighbourhoods. This clever location tool (available as a free app) has divided the Earth into three-metre squar…

Where are the nearest tube or railway stations? The Resident Covent Garden: Covent Garden and Charing Cross tube stations (five-minute walk) The Resident Soho: Tottenham Court Road tube station (five-…

Is the hotel suitable for families? All our hotels are extremely family-friendly. Our in-room mini-kitchens have microwaves for heating baby milk, sinks for washing bottles and bibs, and fridges for f…

Do you provide cots/cribs for babies? We can provide complimentary travel cots/cribs for your baby on request. We recommend advising us in advance of your stay. Please note that we are unable to offer…

Can you arrange for an extra bed(s)? Many of our rooms can accommodate an extra bed (or beds) free of charge. This is reflected in the maximum occupancy shown at the time of booking - if an extra bed…

Do you accept pets? No animals are allowed at our hotels in London or Liverpool except for special assistance animals. Please contact the hotel directly to make your booking. Well-behaved (and toilet-…

Do you offer gift vouchers? Available exclusively online and personalised with a message for the recipient, our gift vouchers can be redeemed at any of our hotels in London, Liverpool, and Edinburgh.…

Do you offer meeting spaces? While individual in their design, all hotels have a stylish lounge and/or lobby space suitable for a coffee meeting with a colleague. The Resident Soho has a meeting room…

Do you have corporate rates? We appreciate that you and your colleagues may stay with us regularly for business trips in London, Liverpool, or Edinburgh. For competitive and bespoke corporate rates, p…