What features will I find in the bathroom? Every bathroom has a bathtub and/or powerful shower, complimentary Molton Brown toiletries and hairdryer. Bathrobes and slippers can be requested from Recept…
What time are evening drinks for guests? Timings for evening drinks vary slightly at each of our hotels. Please ask the team at Reception for your hotel's evening drinks timings. Every evening, we inv…
What is the smoking policy? We maintain a strict no-smoking policy throughout all hotels, ensuring a clean environment for all our guests. Smoking and vaping are not permitted in guest rooms or public…
Is there car parking? There is no designated on-site parking available at our hotels. If you’re driving, please consider city congestion and/or Low Emission Zone (LEZ) charges. The Resident is happy t…
Are there EV charging points nearby? You’ll find EV charging points across each city. These are within easy distance of our hotels: The Resident Covent Garden: 45 Saint Martin’s Lane, London WC2N 4HX…
Are bicycles or scooters available? We don’t have bikes to borrow but recommend Santander Cycles – London’s self-service bike-sharing scheme for short journeys. Bookings are not required. Simply find…
Is there on-site bike storage? The Resident Edinburgh offers on-site bike storage for guests. Alternatively, Cycle Scotland has some fabulous rental options. While we don’t have the capacity for bike…
Do you use what3words? We use what3words as a way for guests to discover our hotels and neighbourhoods. This clever location tool (available as a free app) has divided the Earth into three-metre squar…
Where are the nearest tube or railway stations? The Resident Covent Garden: Covent Garden and Charing Cross tube stations (five-minute walk) The Resident Soho: Tottenham Court Road tube station (five-…
Is the hotel suitable for families? All our hotels are extremely family-friendly. Our in-room mini-kitchens have microwaves for heating baby milk, sinks for washing bottles and bibs, and fridges for f…
Do you provide cots/cribs for babies? We can provide complimentary travel cots/cribs for your baby on request. We recommend advising us in advance of your stay. Please note that we are unable to offer…
Can you arrange for an extra bed(s)? Many of our rooms can accommodate an extra bed (or beds) free of charge. This is reflected in the maximum occupancy shown at the time of booking - if an extra bed…