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Our Resident Insiders Guide

Discover what’s on in London and Liverpool, from exhibitions, festivals to pop up restaurants and much more. We have hand-picked some of our favourite things going on in our neighbourhoods, discover them below with the tag #ResidentLoves.


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  • A small and colourful alley named Neal's Yard.



Resident Insiders, are members of our team who are expertly trained and the ones in the know when it comes to what to do in and around our neighbourhoods. They are ready to welcome you, answering any questions you may have and to provide our secret tips and tricks.

Sometimes cities can feel overwhelming, be rest assured with our Resident Insiders at all our hotels we can put your mind at ease. Whether you are visiting our hotels to meet up with friends and family, visiting to tick off all the cultural experiences, or just to simply enjoy the city, we can find something for everyone to do and enjoy. From London and Liverpool’s best attractions to the hidden, family-owned coffee spot, we can’t wait to show you our neighbourhoods and make sure your stay with us is everything you wish for!

Where we love

Our Neighbourhood

Our hotels have been chosen in distinct neighbourhoods in London and Liverpool. Offering you the best places to eat, drink, museums to visits and parks to walk in.


It's beginning to look a lot like Wishmas... This December, escape to Santa's workshop this Christmas and explore a series of mysterious rooms as you learn all about the magic of Christmas wishes and even experience an audience with Father Christmas in this festive family adventure.

Frank and Percy at the Other Palace

Silver screen legends Ian McKellen and Roger Allam return to the stage this Winter in Frank and Percy at the Other Palace.

‘Diva’ at the V&A

Celebrate the power and influence of iconic divas throughout history, with the V&A's empowering new exhibition.

ZSL’s Magic of Christmas

Celebrate Christmas at London Zoo with a variety of unique Christmas activities and special festive guests of all species.

Skate at Somerset House

Somerset House's festive ice rink returns to The Strand this Christmas, complete with themed lounges and restaurants at a towering 40-foot Christmas tree.

Leicester Square Christmas Market

It's beginning to look a lot like Christmas in London's West End, as the Leicester Square Christmas Market returns, featuring a wealth of delicious food vendors, picturesque craft shops and of course, Santa's Grotto.

Hyde Park Winter Wonderland

London's largest Christmas celebrations return to Hyde Park. Enjoy thrilling rides, delicious dining and scenic German markets at Hyde Park Winter Wonderland.

Hogwarts in Snow

Celebrate Christmas in the Wizarding World with Hogwarts in Snow and experience the Harry Potter Studios adorned for the festive season.

Titanosaur: Life as the Biggest Dinosaur

This Spring, London's Natural History Museum is set to welcome the Jurassic period's largest dinosaur, the Titanosaur...

John Moores Painting Prize 2023

Discover the brightest upcoming talents in the contemporary art world as the Walker Gallery welcomes the John Moores Painting Prize.

The Cavern Club Beatles Live Lounge

Travel back to the swinging '60s with the Cavern Club's vibrant Beatles tribute band every Friday and Saturday, featuring classic hits including Help, Get Back and Let It Be. 

Carols by Candlelight at Liverpool Philharmonic Hall

The Mozart Festival Orchestra returns with their intimate Christmas Concert, Carols by Candlelight this Christmas period.

Varna International Ballet presents ‘Swan Lake’, ‘Sleeping Beauty’ and ‘The Nutcracker’

In their first debut UK tour since they were founded in 1947, the acclaimed Varna International Ballet arrives at the Liverpool Empire with new, breathtaking renditions of Swan Lake, Sleeping Beauty and The Nutcracker.

Liverpool Gin Festival

Liverpool's annual Gin Festival returns to St George's Hall to showcase hundreds of gins from around the country.

Liverpool Christmas Market

Discover Liverpool's legendary Christmas market, bursting with delicious food, charming craft stools and exhilarating thrills.

St George’s Hall Organ Recital

Witness nationally renowned organist Ian Tracey rehearsing on the organ in Liverpool's Iconic St George's Hall.

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Our Hotels

Our hotels are located in four prime spots in London – Covent Garden, Soho, Victoria, Kensington and our fifth hotel in Liverpool. They provide the perfect base for exploring the local area.