Services & Amenities

We pride ourselves on the consistently outstanding reviews we receive for our service. Our attentive teams specialise in providing every guest with a truly personalised stay, which combined with our extremely comfortable and well-appointed rooms, ensures an enriching and memorable experience for all who stay with us.

  • Hotel Professional providing a customer with a hot beverage.
  • A coffee machine, pouring coffee into a mug.
ONE OF THE UK’S LEADING HOTEL COLLECTIONS

Heartfelt hospitality and trusted standards

In-room mini-kitchen

All our rooms feature our signature in-room mini-kitchen complete with fridge, microwave, sink , kettle, crockery, cutlery, glassware, Nespresso coffee machine and complimentary Nespresso capsules and Fairtrade Taylors of Harrogate teas. It gives you the freedom and flexibility to store and prepare your food and make a tea or coffee whenever you wish.

In-Room Groceries

Our team can pre-stock your in-room fridge and larder with any items you prefer 24 hours before you arrive. If you are looking for inspiration on what to order, why not request croissants and fresh fruit for breakfast, scones and sandwiches for afternoon tea, wine and cheese for the evening, or champagne and truffles for an extra special treat. As long as we’re able to find it at a nearby shop or supermarket, we’ll collect whatever you prefer. (excludes raw fish and raw meat). Alcohol can be purchased from our hotel menu. We charge the cost of the items purchased, plus VAT and taxes.

Room Service

You can order from our Drinks & Snacks menu, and we’ll deliver to your room a choice of specially selected wines. These wines together with cocktails, beer, cider, non-alcoholic drinks and snacks are all available at a 25% discount to our Members. Or feel free to make use of any of the online food delivery apps, and we’ll call your room to let you know when it’s arrived at reception and deliver to your room door.

Our Resident Insiders

Our 24-hour front desk team are all specially trained experts on the local area and passionate about sharing their knowledge. That’s why we call them our Resident Insiders. They can provide personalised suggestions for anything from where to eat and drink, or what to see and do, based on your specific requirements. They will also happily book any tours, tickets or taxis, or make any restaurant reservations on your behalf.

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Hear what our guests are saying ...

Our Reviews

  • The Resident Covent Garden

    Gem in Central London

     

    This hotel is centrally located in London, in a very safe neighborhood and within walking distance to many popular landmarks. Staff is always attentive and helpful. This is my second stay here and the first hotel I think of when visiting London. Highly recommend,
    Jean A
    Review from April 2026

     

    reviewer
    ‘Gem in central London’ The Resident Covent Garden
  • The Resident Edinburgh

    Best Hotel I’ve Stayed In

     

    I don’t think I’ve ever written a review for a hotel before but I have to for this one as it was the most positive experience I’ve ever had in a hotel!  I have to say how exceptional the staff at this hotel are- from the weeks leading up to the trip, to the days leading up and then the whole 4 days of the trip, the staff could not do enough for us all. I have no doubt they’d have arranged almost anything for us!
    An all round wonderful experience in the Resident Edinburgh and in Edinburgh and I am definitely returning to both Edinburgh and to this hotel!
    Angie W,
    Review from April 2026

     

    reviewer
    ‘Best Hotel I’ve Stayed In’ The Resident Edinburgh
  • The Resident Victoria

    Best hotel I’ve stayed in

     

    A hidden gem, this is the best hotel I’ve stayed in, have stayed in lots. The room was spotless and fresh, I opened what I thought was a wardrobe but it was a kitchen, fridge, microwave, sink, glasses, everything you need for a night in, great to be able to have hot food. Location was very quiet, but shops, Victoria Station, Buckingham Palace within a stones throw. Will 100% stay again, worth the price, staff so very helpful.
    Tracey W
    Review from April 2026

     

    reviewer
    ‘Best hotel I’ve stayed in’ The Resident Victoria
  • The Resident Soho

    Amazing boutique hotel in the heart of London

     

    Lovely hotel in the heart of everything, but tucked away so it doesn’t feel noisy and hectic and you can’t hear the sound of traffic. Best hotel I’ve stayed in in London. Came for my daughter’s birthday weekend and the staff were great and really helpful. They even gave her a birthday card and some lovely chocolate, which made it feel extra special.
    36doodle
    Review from March 2026

     

    reviewer
    ‘Amazing boutique hotel in the heart of London’ The Resident Soho
  • The Resident Liverpool

    Perfect Stay

     

    Fantastic hotel. The rooms were spotlessly clean and spacious and the beds very comfortable. The staff were very friendly and helpful and the welcome card was a lovely touch. Perfect location for exploring the city.
    Katherine G
    Review from April 2026

     

    reviewer
    ‘Perfect Stay’ The Resident Liverpool
  • reviewer
    ‘Gem in central London’ The Resident Covent Garden
  • reviewer
    ‘Best Hotel I’ve Stayed In’ The Resident Edinburgh
  • reviewer
    ‘Best hotel I’ve stayed in’ The Resident Victoria
  • reviewer
    ‘Amazing boutique hotel in the heart of London’ The Resident Soho
  • reviewer
    ‘Perfect Stay’ The Resident Liverpool

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