Careers
The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on delivering excellent rooms in exceptional locations and providing genuine hospitality.
Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed setting from which they can easily immerse themselves in the city. Our attentive team members provide heartfelt advice suggesting the best bars, restaurants, culture and entertainment in the local area, tailored to our guests' personal requirements.
Join the resident team
At The Resident we recognise that it is our team members' thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business. Thanks to our delightful and dedicated team members, our hotels have an exceptional reputation reflected in consistently positive guest feedback and high ratings.
Explore the current career opportunities we have to join our team!
Grow with us
Our ambition is to grow Resident Hotels by 1,500 rooms by 2027. As our business grows, we want our team members to grow with us. We are committed to providing our team members with a respectful, engaging and supportive working environment and we are constantly looking at new ways we can invest in our team members, as well as the future of our business, so we can continue to develop as individuals, as teams, as a brand and as a business. Through our Learning Journey and constantly evolving Learning & Development programme we provide our team with the opportunities and tools they need to successfully grow within their roles and to advance their careers.
Team Member Benefits
Rewards & Recognition Programme
Perkbox Membership
Employee Assistance Programme
Hastee Membership
Discounted Rates
Cycle to Work Schemes
Long-Service Rewards
Learning & Development Programme
Social & Charity Events
Our Awards
Caterer.com Peoples Awards
Winner
We are thrilled that Resident Hotels received an award in the Skills and Development category in the Caterer.com 2021 #peoplesawards.
TripAdvisor
Best of the Best Award
We are delighted that The Resident Covent Garden is ranked #1 out of 1,175 hotels in London and was awarded ‘Travellers' Choice Best of the Best Award 2021’ in July 2021. A big thank you to all our guests for their support.
Boutique Hotelier
Shortlisted
The Resident Covent Garden team has been shortlisted in the ''Team of the Year'' 2021 Boutique Hotelier awards! Congratulations to the team and thank you to everyone who votes for us!
Luxury Lifestyle Magazine
Shortlisted
We have been shortlisted in the Luxury Lifestyle Magazine Travel Awards 2021. The Resident Covent Garden, Liverpool and Soho are listed in the Best City Hotel category.
Springboard Virtual Awards
Shortlisted
We were delighted to have been shortlisted for the award for Best Implementation of Virtual Training at Springboard's Awards for Excellence in March 2021. We were up against some stiff competition and although we weren’t announced as the final winner being on the shortlist was a great industry feat for our small independent company.
Conde Nast Traveller
Nominated
The Resident Soho was nominated in the 2021 Conde Nast Travellers Readers' Choice Awards for one of the best places to stay around the world. The readers vote for their favorite with results coming out later this year!
