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Services & Amenities

We pride ourselves on the consistently outstanding reviews we receive for our service. Our attentive teams specialise in providing every guest with a truly personalised stay, which combined with our extremely comfortable and well-appointed rooms, ensures an enriching and memorable experience for all who stay with us.


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  • Hotel Professional providing a customer with a hot beverage.
  • A coffee machine, pouring coffee into a mug.

Heartfelt hospitality, relaxed enclaves, trusted standards

In-room mini-kitchen

All our rooms feature our signature in-room mini-kitchen complete with fridge, microwave, sink with BRITA filter tap (currently not available at Liverpool), kettle, crockery, cutlery, glassware, Nespresso coffee machine and complimentary Nespresso capsules and Fairtrade Taylors of Harrogate teas. It gives you the freedom and flexibility to store and prepare your food and make a tea or coffee whenever you wish.

In-Room Groceries

Our team can pre-stock your in-room fridge and larder with any items you prefer 24 hours before you arrive. If you are looking for inspiration on what to order, why not request croissants and fresh fruit for breakfast, scones and sandwiches for afternoon tea, wine and cheese for the evening, or champagne and truffles for an extra special treat. As long as we’re able to find it at a nearby shop or supermarket, we’ll collect whatever you prefer. (excludes raw fish and raw meat). Alcohol can be purchased from our hotel menu. We charge the cost of the items purchased, plus VAT and taxes.

Room Service

You can order from our Drinks & Snacks menu, and we’ll deliver to your room a choice of specially selected wines. These wines together with cocktails, beer, cider, non-alcoholic drinks and snacks are all available at a 25% discount to our Members. Or feel free to make use of any of the online food delivery apps, and we’ll call your room to let you know when it’s arrived at reception and deliver to your room door.

Our Resident Insiders

Our 24-hour front desk team are all specially trained experts on the local area and passionate about sharing their knowledge. That’s why we call them our Resident Insiders. They can provide personalised suggestions for anything from where to eat and drink, or what to see and do, based on your specific requirements. They will also happily book any tours, tickets or taxis, or make any restaurant reservations on your behalf.

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Hear what our guests are saying ...

Our Reviews

  • The Resident Liverpool

    Highly recommend The Resident


    The Resident’s location is perfect for anyone wishing to visit the great city of Liverpool as it is within walking distance of loads of the attractions. It is right in the middle of the buzzing night life in of the city but you would never know it as we did not hear any outside noise from our room.
    The staff are really friendly and helpful and our room was lovely, comfortable and clean.


    Review from April, 2024

    Highly recommend The Resident The Resident Liverpool
  • The Resident Soho

    Amazing hotel in great location


    This hotel is perfectly located….its so easy to walk to pretty much everything.
    staff were fantastic. the room lovely, very comfy bed and great bathroom. cant recommend this hotel enough.
    thanks for a lovely stay, we will definitely be back



    Review from March, 2024

    Amazing hotel in great location The Resident Soho
  • The Resident Victoria

    A memorable stay

    We had a lovely stay with our children at the Resident. It is really central and very convenient to visit all the main monuments of London. The rooms are equiped with a mini kitchen, which is a real asset. We strongly recommend this hotel for a short family or couple stay.


    Review from February, 2024

    A memorable stay The Resident Victoria
  • The Resident Covent Garden



    Amazing Amazing Amazing. What a great experience so much fun the staff were unbelievable seriously missing being here.
    Thanks so much for everything I am so sad not being there but we will be back.
    Please say thankyou to all the staff who were so kind.
    Ethan Williams

    Review from May, 2024

    Amazing The Resident Covent Garden
  • The Resident Kensington

    A hidden gem


    A rare find. I had the most pleasant 2-night stay at The Resident Kensington. The location was perfect coming from Heathrow, and I was warmly welcomed by the reception staff on arrival. My room was impeccable and had everything I needed, including a handy kitchenette. It is located in a lovely neighborhood and was enjoyable to walk around and explore. I wish I could have stayed longer there and would highly recommend.



    Review from May, 2024

    A hidden gem The Resident Kensington
  • reviewer
    Highly recommend The Resident The Resident Liverpool
  • reviewer
    Amazing hotel in great location The Resident Soho
  • reviewer
    A memorable stay The Resident Victoria
  • reviewer
    Amazing The Resident Covent Garden
  • reviewer
    A hidden gem The Resident Kensington