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Hear what our guests are saying...

We are so proud of the feedback we receive from our guests and strive to take all feedback on board, good and bad, so that we can continue to improve, grow and develop in the right way to keep providing moments of magic for our guests in our hotels. Don’t just take our word for it, read on to find out reviews from our guests through Tripadvisor…

Our Reviews

  • The Resident Liverpool

    Highly recommend The Resident

     

    The Resident’s location is perfect for anyone wishing to visit the great city of Liverpool as it is within walking distance of loads of the attractions. It is right in the middle of the buzzing night life in of the city but you would never know it as we did not hear any outside noise from our room.
    The staff are really friendly and helpful and our room was lovely, comfortable and clean.
     

    atrace463849

    Review from April, 2024

    reviewer
    Highly recommend The Resident The Resident Liverpool
  • The Resident Victoria

    A memorable stay

     
    We had a lovely stay with our children at the Resident. It is really central and very convenient to visit all the main monuments of London. The rooms are equiped with a mini kitchen, which is a real asset. We strongly recommend this hotel for a short family or couple stay.
     

    Trip778356

    Review from February, 2024

    reviewer
    A memorable stay The Resident Victoria
  • The Resident Soho

    Ideal centrally located hotel

     

    The hotel is ideally located in Soho, It is quiet inside and rooms are well appointed I stay there every time I am in London.

     

    Urjit

    Review from April, 2024

    reviewer
    Ideal centrally located hotel The Resident Soho
  • The Resident Soho

    Beautiful, quiet hotel right in the heart of Soho

     

    This was my second time there, after 5 years. Still amazing. Location is the best you can ask for a tourist, you can walk to the main sitters and have a few close Tube stations.
    Service is amazing, kind, helpful, 24/7.
    We took the most basic room (small double) and even there we had everything. Highly recommended.

     

    Aly

    Review from March, 2024

    reviewer
    Beautiful, quiet hotel right in the heart of Soho The Resident Soho
  • The Resident Liverpool

    Great Hotel

     

    We stayed for 3 nights in a superior room. The hotel is situated in a quiet street yet is within easy walking distance of the city and it’s visitors attractions. The room was well equipped and the hidden kitchenette really useful. Quality shower gel and shampoo and decent size towels. Thoroughly enjoyed our stay and would highly recommend. We will definitely return

     

    clare w

    Review from April, 2024

    reviewer
    Great Hotel The Resident Liverpool
  • The Resident Covent Garden

    Amazing

     

    Amazing Amazing Amazing. What a great experience so much fun the staff were unbelievable seriously missing being here.
    Thanks so much for everything I am so sad not being there but we will be back.
    Please say thankyou to all the staff who were so kind.
    Xxx
     
    Ethan Williams

    Review from May, 2024

    reviewer
    Amazing The Resident Covent Garden
  • The Resident Liverpool

    Perfect Location, Friendly Staff and Great Value

     

    Super friendly staff, very clean hotel and located in the heart of Liverpool. Pretty much the entire city is accessible via a 15 minute or less walk. It’s right around the corner from a lot of restaurants and bars. I’ve stayed here twice and will stay here again next time I’m in Liverpool.

     

    Tom C

    Review from April, 2024

    reviewer
    Perfect Location, Friendly Staff and Great Value The Resident Liverpool
  • The Resident Victoria

    Wonderful hotel in a great location

     

    Within easy walk to Buckingham Palace and the surrounding parks, as well as a few underground lines. This was a great find with the most friendly staff. Plenty of food options nearby but the Phoenix just around the corner was great. Everything in our room was as expected and clean. Having the mini-kitchen area (sink/fridge and coffee/kettle) worked out well for our trip and was nice to have tea.

     

    s0uthernreviewer

    Review from March, 2024

    reviewer
    Wonderful hotel in a great location The Resident Victoria
  • The Resident Covent Garden

    A great vacation at Resident Coven Garden

     

    My daughter and I had a great staying at Resident Coven Garden from the moment we came till the last day their service was excellent . It was my daughter’s birthday and they brought her balloons ,birthday’s card and chocolats.
    I really recommend ❤️

     

    michal123457

    Review from April, 2024

    reviewer
    A great vacation at Resident Coven Garden The Resident Covent Garden
  • The Resident Kensington

    Fantastic Hotel and Brilliant Staff

     

    The hotel is in a great location in London, perfect for trips to the Royal Albert Hall. The reception staff are so friendly and couldn’t have been more helpful. The lobby is really nicely decorated and the rooms are perfect for what we wanted.
    The staff went over and above and dressed the room up with balloons and a card for my girlfriend’s birthday.

    I can’t recommend this hotel enough

     

    ec5890

    Review from March, 2024

    reviewer
    Fantastic Hotel and Brilliant Staff The Resident Kensington
  • The Resident Covent Garden

    Trip to London

     

    Short trip to London with my daughter. Fantastic customer service, rooms are immaculately clean.
    Nothing is too much trouble.
    Fridge was stocked for our arrival, lady brought fresh Portuguese tarts from local bakery.
    Many Thanks and we will definitely book here if staying in London again.
    Xxx

     

    Phil

    Review from April 2024

    reviewer
    Trip to London The Resident Covent Garden
  • The Resident Victoria

    Great stay in a great location

     

    Nice sized room in a great location, walkable to The London Eye, Big Ben, Westminster and a variety of pubs and cafes

     

    Gary B

    Review from May, 2024

    reviewer
    Great stay in a great location The Resident Victoria
  • The Resident Kensington

    Great place to stay in the heart. of London

     

    Great location, very close to the Underground and convenience stores.
    The staff were all very helpful and friendly; the rooms had everything we needed and were very comfortable and well-appointed. The bed was very comfortable too!

     

    Diana E

    Review from March, 2024

    reviewer
    Great place to stay in the heart. of London The Resident Kensington
  • The Resident Kensington

    A hidden gem

     

    A rare find. I had the most pleasant 2-night stay at The Resident Kensington. The location was perfect coming from Heathrow, and I was warmly welcomed by the reception staff on arrival. My room was impeccable and had everything I needed, including a handy kitchenette. It is located in a lovely neighborhood and was enjoyable to walk around and explore. I wish I could have stayed longer there and would highly recommend.

     

    Audrey

    Review from May, 2024

    reviewer
    A hidden gem The Resident Kensington
  • The Resident Soho

    Amazing hotel in great location

     

    This hotel is perfectly located….its so easy to walk to pretty much everything.
    staff were fantastic. the room lovely, very comfy bed and great bathroom. cant recommend this hotel enough.
    thanks for a lovely stay, we will definitely be back

     

    kimjak1287

    Review from March, 2024

    reviewer
    Amazing hotel in great location The Resident Soho
  • reviewer
    Highly recommend The Resident The Resident Liverpool
  • reviewer
    A memorable stay The Resident Victoria
  • reviewer
    Ideal centrally located hotel The Resident Soho
  • reviewer
    Beautiful, quiet hotel right in the heart of Soho The Resident Soho
  • reviewer
    Great Hotel The Resident Liverpool
  • reviewer
    Amazing The Resident Covent Garden
  • reviewer
    Perfect Location, Friendly Staff and Great Value The Resident Liverpool
  • reviewer
    Wonderful hotel in a great location The Resident Victoria
  • reviewer
    A great vacation at Resident Coven Garden The Resident Covent Garden
  • reviewer
    Fantastic Hotel and Brilliant Staff The Resident Kensington
  • reviewer
    Trip to London The Resident Covent Garden
  • reviewer
    Great stay in a great location The Resident Victoria
  • reviewer
    Great place to stay in the heart. of London The Resident Kensington
  • reviewer
    A hidden gem The Resident Kensington
  • reviewer
    Amazing hotel in great location The Resident Soho