We are so proud of the feedback we receive from our guests and strive to take all feedback on board, good and bad, so that we can continue to improve, grow and develop in the right way to keep providing moments of magic for our guests in our hotels. Don’t just take our word for it, read on to find out reviews from our guests through Tripadvisor…
The Resident Liverpool
The Resident’s location is perfect for anyone wishing to visit the great city of Liverpool as it is within walking distance of loads of the attractions. It is right in the middle of the buzzing night life in of the city but you would never know it as we did not hear any outside noise from our room.
The staff are really friendly and helpful and our room was lovely, comfortable and clean.
atrace463849
Review from April, 2024
The Resident Victoria
We had a lovely stay with our children at the Resident. It is really central and very convenient to visit all the main monuments of London. The rooms are equiped with a mini kitchen, which is a real asset. We strongly recommend this hotel for a short family or couple stay.
Trip778356
Review from February, 2024
The Resident Soho
The hotel is ideally located in Soho, It is quiet inside and rooms are well appointed I stay there every time I am in London.
Urjit
Review from April, 2024
The Resident Soho
This was my second time there, after 5 years. Still amazing. Location is the best you can ask for a tourist, you can walk to the main sitters and have a few close Tube stations.
Service is amazing, kind, helpful, 24/7.
We took the most basic room (small double) and even there we had everything. Highly recommended.
Aly
Review from March, 2024
The Resident Liverpool
We stayed for 3 nights in a superior room. The hotel is situated in a quiet street yet is within easy walking distance of the city and it’s visitors attractions. The room was well equipped and the hidden kitchenette really useful. Quality shower gel and shampoo and decent size towels. Thoroughly enjoyed our stay and would highly recommend. We will definitely return
clare w
Review from April, 2024
The Resident Covent Garden
Amazing Amazing Amazing. What a great experience so much fun the staff were unbelievable seriously missing being here.
Thanks so much for everything I am so sad not being there but we will be back.
Please say thankyou to all the staff who were so kind.
Xxx
Ethan Williams
Review from May, 2024
The Resident Liverpool
Super friendly staff, very clean hotel and located in the heart of Liverpool. Pretty much the entire city is accessible via a 15 minute or less walk. It’s right around the corner from a lot of restaurants and bars. I’ve stayed here twice and will stay here again next time I’m in Liverpool.
Tom C
Review from April, 2024
The Resident Victoria
Within easy walk to Buckingham Palace and the surrounding parks, as well as a few underground lines. This was a great find with the most friendly staff. Plenty of food options nearby but the Phoenix just around the corner was great. Everything in our room was as expected and clean. Having the mini-kitchen area (sink/fridge and coffee/kettle) worked out well for our trip and was nice to have tea.
s0uthernreviewer
Review from March, 2024
The Resident Covent Garden
My daughter and I had a great staying at Resident Coven Garden from the moment we came till the last day their service was excellent . It was my daughter’s birthday and they brought her balloons ,birthday’s card and chocolats.
I really recommend ❤️
michal123457
Review from April, 2024
The Resident Kensington
The hotel is in a great location in London, perfect for trips to the Royal Albert Hall. The reception staff are so friendly and couldn’t have been more helpful. The lobby is really nicely decorated and the rooms are perfect for what we wanted.
The staff went over and above and dressed the room up with balloons and a card for my girlfriend’s birthday.
I can’t recommend this hotel enough
ec5890
Review from March, 2024
The Resident Covent Garden
Short trip to London with my daughter. Fantastic customer service, rooms are immaculately clean.
Nothing is too much trouble.
Fridge was stocked for our arrival, lady brought fresh Portuguese tarts from local bakery.
Many Thanks and we will definitely book here if staying in London again.
Xxx
Phil
Review from April 2024
The Resident Victoria
Nice sized room in a great location, walkable to The London Eye, Big Ben, Westminster and a variety of pubs and cafes
Gary B
Review from May, 2024
The Resident Kensington
Great location, very close to the Underground and convenience stores.
The staff were all very helpful and friendly; the rooms had everything we needed and were very comfortable and well-appointed. The bed was very comfortable too!
Diana E
Review from March, 2024
The Resident Kensington
A rare find. I had the most pleasant 2-night stay at The Resident Kensington. The location was perfect coming from Heathrow, and I was warmly welcomed by the reception staff on arrival. My room was impeccable and had everything I needed, including a handy kitchenette. It is located in a lovely neighborhood and was enjoyable to walk around and explore. I wish I could have stayed longer there and would highly recommend.
Audrey
Review from May, 2024
The Resident Soho
This hotel is perfectly located….its so easy to walk to pretty much everything.
staff were fantastic. the room lovely, very comfy bed and great bathroom. cant recommend this hotel enough.
thanks for a lovely stay, we will definitely be back
kimjak1287
Review from March, 2024
