Hear what our guests are saying...

We are so proud of the feedback we receive from our guests and strive to take all feedback on board, good and bad, so that we can continue to improve, grow and develop in the right way to keep providing moments of magic for our guests in our hotels.

 

Don’t just take our word for it, read on to find out reviews from our guests through Tripadvisor.

  • Two women in matching uniforms stand smiling behind a black reception desk in a modern office lobby. A vase of sunflowers sits on the windowsill to the left, and sunlight streams in through the window blinds.

Our Reviews

  • The Resident Edinburgh

    Highly Recommend

     

    Very beautiful newly opened Hotel in a perfect location. The check-in was easy and uncomplicated. The staff was very friendly. Super clean room with a stunning city view. From the hotel you could walk everywhere by foot. Caffès and restaurants are super close. In some spots, you get a discount on the menu due to the stay in the accommodation.
    Isabelle
    Review from May 2025
    reviewer
    ‘Highly Recommend’ Highly Recommend

  • The Resident Edinburgh

    Best Hotel I’ve Stayed In

     

    I don’t think I’ve ever written a review for a hotel before but I have to for this one as it was the most positive experience I’ve ever had in a hotel!  I have to say how exceptional the staff at this hotel are- from the weeks leading up to the trip, to the days leading up and then the whole 4 days of the trip, the staff could not do enough for us all. I have no doubt they’d have arranged almost anything for us!
    An all round wonderful experience in the Resident Edinburgh and in Edinburgh and I am definitely returning to both Edinburgh and to this hotel!
    Angie W,
    Review from April 2026

     

    reviewer
    ‘Best Hotel I’ve Stayed In’ The Resident Edinburgh
  • The Resident Edinburgh

    Loved this Hotel!

     

    LOVED this hotel! 10/10 from the lovely friendly staff to the modern clean room with an amazing mini kitchen. My favourite hotel I have ever stayed in. Excellent central location and I am a VERY light sleeper & I slept well. Highly recommend to all
    Rachel. C
    Review from July 2025
    reviewer
    ‘Loved this Hotel!’ Loved this Hotel!

  • The Resident Victoria

    Felt Like Home

     

    Top notch hospitality by every single team member I came across, best location for all the plans I had, most comfortable bed and sheets I have come across, I can go on and on. Special shout out to Catia who helped me optimise my itinerary, also came to know that she drew the personalised welcome card I received upon check in. Catia’s knowledge about the neighbourhood is exceptional!
    Traveller021997
    Review from April 2026

     

    reviewer
    ‘Felt like home’ The Resident Victoria

  • The Resident Victoria

    Best hotel I’ve stayed in

     

    A hidden gem, this is the best hotel I’ve stayed in, have stayed in lots. The room was spotless and fresh, I opened what I thought was a wardrobe but it was a kitchen, fridge, microwave, sink, glasses, everything you need for a night in, great to be able to have hot food. Location was very quiet, but shops, Victoria Station, Buckingham Palace within a stones throw. Will 100% stay again, worth the price, staff so very helpful.
    Tracey W
    Review from April 2026

     

    reviewer
    ‘Best hotel I’ve stayed in’ The Resident Victoria

  • The Resident Covent Garden

    Gem in Central London

     

    This hotel is centrally located in London, in a very safe neighborhood and within walking distance to many popular landmarks. Staff is always attentive and helpful. This is my second stay here and the first hotel I think of when visiting London. Highly recommend,
    Jean A
    Review from April 2026

     

    reviewer
    ‘Gem in central London’ The Resident Covent Garden

  • The Resident Covent Garden

    Could Not Fault Anything

     

    We had a brilliant stay at the Resident – everything in the room was perfect & what a great shower but above all the staff were fantastic & could not do enough for us . A big thank you & we look forward to returning
    Tricia H
    Review from April 2026

     

    reviewer
    ‘Could not fault anything’ Could Not Fault Anything

  • The Resident Soho

    Exceptional Experience

     

    I don’t know where to begin, but let me start but saying how exceptional the team at Soho Resident’s are! In particular, Ayush, Nishan, John and Linda. No request was too much for them, they were incredibly warm and welcoming and helped us with all our needs. They made our stay seamless and feel effortless. I can’t recommend this establishment enough!
    Sumaya S 
    Review from April 2026

     

    reviewer
    ‘Exceptional Experience’ Soho 26 'Exceptional Experience'

  • The Resident Soho

    Amazing boutique hotel in the heart of London

     

    Lovely hotel in the heart of everything, but tucked away so it doesn’t feel noisy and hectic and you can’t hear the sound of traffic. Best hotel I’ve stayed in in London. Came for my daughter’s birthday weekend and the staff were great and really helpful. They even gave her a birthday card and some lovely chocolate, which made it feel extra special.
    36doodle
    Review from March 2026

     

    reviewer
    ‘Amazing boutique hotel in the heart of London’ The Resident Soho

  • The Resident Liverpool

    Fantastic

     

    Wow. Where do I start. From original booking to checking out was 5 star. Staff are amazing, accommodation is immaculate and I have no negative comments at all. Fantastic location, close to the Georgian Quarter and city centre. Staff were all so helpful and friendly and nothing was a bother Literally could not fault this place and wouldn’t consider staying anywhere else. We will be back! (Along with a lot of our friends who will be heading their way)

     

    Helen A,

    Review from April 2026

    reviewer
    ‘Fantastic’ Fantastic

  • The Resident Liverpool

    Perfect Stay

     

    Fantastic hotel. The rooms were spotlessly clean and spacious and the beds very comfortable. The staff were very friendly and helpful and the welcome card was a lovely touch. Perfect location for exploring the city.
    Katherine G
    Review from April 2026

     

    reviewer
    ‘Perfect Stay’ The Resident Liverpool
  • reviewer
    ‘Highly Recommend’ Highly Recommend
  • reviewer
    ‘Best Hotel I’ve Stayed In’ The Resident Edinburgh
  • reviewer
    ‘Loved this Hotel!’ Loved this Hotel!
  • reviewer
    ‘Felt like home’ The Resident Victoria
  • reviewer
    ‘Best hotel I’ve stayed in’ The Resident Victoria
  • reviewer
    ‘Gem in central London’ The Resident Covent Garden
  • reviewer
    ‘Could not fault anything’ Could Not Fault Anything
  • reviewer
    ‘Exceptional Experience’ Soho 26 'Exceptional Experience'
  • reviewer
    ‘Amazing boutique hotel in the heart of London’ The Resident Soho
  • reviewer
    ‘Fantastic’ Fantastic
  • reviewer
    ‘Perfect Stay’ The Resident Liverpool