London and Liverpool are buzzing with excitement and at The Resident, we love to see the joy of our guests spending time with each other and having a well-deserved break. We can’t wait to welcome you back.
We will continue to update this page as and when more information becomes available in line with the Government guidelines – see here.
For some inspiration on what to do whilst in town, take a look at Our Insiders Guide.
As of 4th April 2022, we have updated our Covid measures in place.
Mask wearing is no longer compulsory for guests or our team members. However, masks are available for anyone who wishes to wear one.
The screens will be removed from our front desks.
Hand sanitiser is available in reception.
We want our guests to relax and have peace of mind knowing that they are safe and well looked after by our team members.
The Resident will continue to implement the wearing of face coverings and social distancing in public areas of the hotel to protect the health, safety and wellbeing of our team members and guests as a priority. To assure you that our hotels and teams are ready, we will continue the procedures and measures we have in place. We want our guests to relax and have peace of mind knowing that they are safe and well looked after by our team members.
To offer peace of mind around your travel plans, we have made booking with us more flexible, click here for our offers. In addition, if you join as a member, which is a very simple process, you can access a further 15% discount click here to join.
For guests with a “Best Flexible Rate”, cancellations will be as usual. If you need to amend your reservation, please contact our hotels directly. For guests who have made bookings through another travel site, please get in touch with us and we will help guide you on the best way to change your stay.
At The Resident our focus is on providing genuine, personalised service, hosted by exceptional team members. If you have any further questions, please feel free to call the hotel directly and our teams will be able to help.
We all look forward to welcoming you back to The Resident!
The Resident Team